Below you will find a detailed list of our Cancellation rules and Policy. If something remains unclear, don’t hesitate to contact us for further information.
How to Notify us About a Cancellation
We only accept cancellation through email exclusively, which you can Forward your Booking ID and send directly via book@bamboo-bungalows.com
Do note that our cancellation policy covers bookings that were made directly through us. If you booked your stay at Bamboo Bungalows through a third party, we respectfully encourage you to contact them regarding their cancellation policy.
Cancellation Fees and Deductions
A deposit of 20% of the booking total is required. The deposit will be refunded according to the cancellation conditions. Full booking balance is due on the day of arrival.
- If the booking is cancelled 15 or more days before arrival then a charge equal to 5% of the stay will be made.
- If the booking is cancelled less than 15 days before arrival then a charge equal to 10% of the stay will be made.
- In the event of a no show or booking reduction (after arrival date) a charge of 20% of the booking total will be taken.
